Who We Are Last updated: Mar 18th, 2021

V 8.2.2 (March 2021)

AAvirtual is a virtual airline and not a real world airline, nor are there any real world offices in our “hub” locations. AAvirtual exists in whole to be a community of virtual aviation enthusiasts who enjoy flight simulation using the varied versions of Flight Simulators.

AAvirtual’s sole purpose is to provide entertainment and education to its voluntary members. Any operation or documentation that is similar to any actual airline is purely coincidental and is no way intended to violate any copyrights, trademarks, or other protection laws. All AAvirtual Logos and registered trademarks are property of AAV Group Inc.

AAvirtual/AAV Group Inc. is in no way associated with American Airlines Group Inc., its subsidiaries, or affiliates.

The AAvirtual website is not for any commercial purpose. AAV Group Inc. is a non-profit entity and generates no revenue whatsoever. The AAvirtual’s publicly accessible web site does not have the ability to accept or allow consumers to purchase actual airline tickets.

All published virtual flight information (including charts, airport diagrams, flight schedules, etc.) is for the use of AAvirtual pilots in their simulation experience and are not substituted for use in real world aviation.

Corporate Leadership

The AAvirtual corporate leadership structure is designed to clearly define the scope of each staff member. A fully developed administrative website management system allows us to have a smaller executive team fully committed to developing an excellent pilot experience.

The AAvirtual People department is currently predicting continued organizational growth, so new/modified staff positions will be created as we continually re-evaluate the level and quality of service provided to our pilots.

Our corporate leadership team does not subscribe to the idea that their responsibilities of management simply revolve around administrative upkeep; we believe that our responsibility is to serve the needs of our members. Each staff member strives to provide excellent service through intelligent leadership, and focus on operating within a sound virtual business model.

Flight Operations

Flight Operations outline the backbone of our virtual airline. This section shall provide transparency for our members on what they can expect for every flight they conduct for our organization. It is important that we review flight activity by the same standard every time.

Rank Structure

AAvirtual assigns ranks to all pilots based upon experience (hours). While we realize that some members may have more experience than others in these areas a natural progression was developed among the ranks to ensure pilot activity. Each rank comes with various aircraft they are allowed to fly and a lower maximum landing rate. Each higher rank is inclusive of the lower ranks.

Name Pay Rate (pts) Hour Requirements Aircraft Qualifications Max Landing Rate
First Officer 650pts/hr 0 to 274 E14x, E17x, CRJ2/7/9, 737, A32x -650 ft/m
Captain 900pts/hr 275 to 999 777, 787 -600 ft/m
Senior Captain 1250pts/hr 1000 or more All -550 ft/m

Pilot Reports

AAvirtual uses a proprietary flight reporting system for all flight reporting. This system allows for two types of pilot reports (PIREPS) to be filed. Any other form of filing cannot and will not be accepted. AAvirtual has some requirements and restrictions for each method of filing.

SmartCARS

Pilots must use AAvirtual smartCARS program to file a flight report. SmartCARS is a free program (downloadable on our website through IOC) that communicates with AAvirtual online servers and your Flight Simulator. It captures flight information and periodic position and status updates to the “current flights” section of our website.

macOS

We are proud to offer a fully integrated macOS acars system downloadable via IOC.

Manual PIREPs

Manual reports will only be considered in these scenarios:

  1. SmartCARS is not functional.
  2. SmartCARS crashes during flight.
  3. SmartCARS does not allow you to file a flight.
  4. Malfunction with SmartCARS during a flight.
  5. Prior approval by Line Operations.
  6. Verifiable evidence of flight completion is provided

We utilize artificial intelligence to screen Manual PIREP submissions for authenticity.


Acceptance Criteria

All PIREPs are processed using a proprietary Artificial Intelligence engine to protect the integrity of member's statistics. In addition to this, certain actions will result in an automatic denial:

  1. The aircraft is stalled.
    Erratic stall indications may be approved on a case-by-case basis
  2. The aircraft crashes.
  3. Simulation time acceleration exceeds 1x or slew is used at any time.
    Flights must be completed in their entirety, PIREPs with artificial manipulation of time will be denied; this includes skip to top of descent features.
  4. Landing rate exceeds maximum allowable rate for your rank.
  5. You do not land at your filed destination airport.
  6. An aircraft is used that you are not authorized to fly per your rank restrictions.
  7. An aircraft is used other than that selected in IOC.
    Some aircraft substitutions may be made in IOC
  8. Fueling occurs at any point after push-back.
  9. An OA flight is operated without sufficent OA passes
  10. The AI engine detects any fraudulent or abusive behavior.
    This may also result in suspension or revocation of your membership

The final authority as to the acceptance or denial of any PIREP rests with Line Operations. Any approved PIREP may be denied at anytime for violation of the above criterion. Denied PIREPs may be approved on a case-by-case basis.

Aircraft Swaps may be performed between aircraft of the same tier under normal circumstances. See table for reference with swapping aircraft.
Aircraft may be swapped within the same fleet type, be cognizant when swapping aircraft as some may incur performance restrictions on some routes

Tier 3 ERJ-140 ERJ-145 ERJ-170 ERJ-175 CRJ-200 CRJ-700 CRJ-900
Tier 2 B737-800 B737-8MAX A319 A320 A321 A321neo
Tier 1 B777-200 B777-300ER B787-8 B787-9
Diversions

Diversions are allowed to a reasonable alternate destination airport, or to one on a reasonable route of flight. You can utilize the ACARS if you will ultimately continue to your filed destination after diverting. If your diversion requires you to remain in the diversion city, you will need to file a manual PIREP.

Note: If the diversion appears to be utilized to circumvent route restrictions, or to fly from a desired point A to B, your PIREP will be denied.

Crew Bases

AAvirtual operates 10 crew bases in total. Certain bases may be restricted from transfers due to reaching their maximum member count.

Code Location Notes
DFW Dallas/Fort Worth, TX
MIA Miami, FL
CLT Charlotte, NC
BOS Boston, MA
DCA Washington, DC Encompasses DCA, IAD, and BWI
NYC New York, NY Encompasses JFK, EWR, and LGA
ORD Chicago, IL
LAX Los Angeles, CA
PHX Phoenix, AZ
HDQ Dallas/Fort Worth, TX Consists of only leadership members

Membership

AAvirtual does not require its new members to have prior virtual aviation experience to join. However, as AAvirtual operates as intermediate level virtual simulation, we expect new members to have a basic understanding of flight operations and air navigation. In addition, you are expected to understand the basic functionality of Flight Simulator prior to joining.

When applying for membership, it is the applicant's responsibility to supply valid and truthful information. AAvirtual reserves the right to reject all applications with information found to be falsified in anyway. In addition, all members are required to submit and maintain an active email address for communications. Members found to have an invalid email account are subject to suspension of their AAvirtual membership.

Notice: AAvirtual will periodically issue announcements to pilots via email. This process will reveal if a user's email address is no longer valid. In such cases, the membership account may be removed at our discretion. It is the user’s responsibility to keep the email address up to date at all times. Please use your profile management in the Pilot Center to update your email address when it changes. We reserve the right to decline membership from any individual at our discretion, with or without any means of notification or explanation regarding the decision.

Requirements

Membership with AAvirtual has the following requirements:

  1. You must be at least 13 years of age.
  2. You must maintain a valid email address at all times.
  3. You must apply for membership using your legal first and last name.
  4. You may only hold one account in your lifetime.
  5. You must submit one (1) approved PIREP per rolling 60 days.
    Some programs and/or ranks remove this requirement.

Transfer Hours

New members may transfer up to 50 hours accumulated on VATSIM, IVAO, or another Virtual Airline.

Transfer hours should be submitted when completing a membership application. However, you may submit hours within thirty (30) days of acceptance of your membership.

Hours must be verifiable on a website by the member services team. A link to a publically accessible web page without requiring login must be provided. Hours that cannot be verified online will not be included.

Return to Duty

Members who have been removed due to inactivity may be eligible to return to active status automatically.

To verify your eligibility, visit: https://auth.aavirtual.net/restore

If you are not eligible for automatic reactivation, you may appeal to Member Services at: https://www.aavirtual.net/contact

Leaves

All members have the right to request a Leave of Absence should they be unable to meet the minimum flight requirements set by this policy.

Leave of absence requests shall be requested directly through the IOC at https://ioc.aavirtual.net/members/loa

The maximum duration per leave may not exceed 1 year.

Upon completion of your Leave of Absence, you will be required to meet activity requirements. Members on Leave will not be permitted to access the website or perform flights.

Base Transfers

At times, members may want to transfer their crew base.

In order to do so, following conditions must be met:

  1. You must have a minimum of 90 days of active membership.
  2. You cannot have transferred a crew base within the previous 90 days.
  3. Your account is active and in good standing.
  4. You submit a transfer request using IOC.
  5. The Line Operations team approves the transfer request.

PilotPlus+

Although AAV Group Inc., is a U.S. 501(c)(3) Non-Profit organization, it does not come without significant operating costs.

To aid in alleviating those costs from our Board of Directors, the PilotPlus+ program was developed to offer enhanced membership benefits for a small donation.

PilotPlus+ is offered as $4.00/month and $12.00/month plans with the following benefits:

PilotPlus+ Basic PilotPlus+ Pro

Never removed for inactivity

Automatic upgrade to next rank

Unlimited OA trips

Never removed for inactivity

Automatic upgrade to next rank

Unlimited OA trips

Access to historical routes

3 Approve my flight passes/month*

5,000 bonus points/month

To join PilotPlus+, visit your profile page in IOC.

Harassment

AAvirtual seeks to provide a fun and inclusive environment. In doing so, we have established certain behaviors that may result in disciplinary action up to and including permanent revocation of your membership.

The following conduct is strictly prohibited:

Harassment

Offensive conduct on the basis of one or more of the other listed protected categories (race, religion, color, national origin, age, sexual orientation, gender identity or expression, genetic information, disability, status as a protected veteran, pregnancy or marital status, or any other unlawful basis) may constitute prohibited harassment. Under this policy, harassment is defined as unwelcome words, conduct or actions based on any protected category that are sufficiently severe, pervasive or persistent and have the purpose or effect of unreasonably interfering with a member's enjoyment of their membership, denying or limiting the ability to participate in or receive benefits, services or opportunities in the organization’s programs, or creating an intimidating, hostile or offensive working or educational environment.

Sexual Harassment

Unwelcome sexual advances, repeated requests for sexual favors, or any other unwelcome or offensive conduct or communication of a sexual nature, when the conduct or communication has the effect of unreasonably interfering with a member's enjoyment of their membership or creating an intimidating, hostile, or offensive working or educational environment.

Examples of sexual harassment can also include:

  • Suggestive notes or letters
  • Sexual emails
  • Intentionally blocking someone’s movement
  • Sexual jokes, or comments of a sexual nature
  • Sexist remarks
  • Repeated and unwelcome requests for a date
  • Discussing your own sex life or desires
  • Lewd or sexual discussion
  • Derogatory comments, slurs, jokes
  • Asking about someone’s sexuality or sex life
  • Requests for sexual favors
  • Sexual misuse or abuse of power or authority
  • Sexual gestures

AAV Group Inc. is committed to diversity and inclusion. AAV Group Inc. does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity/expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all AAV Group Inc. employees, volunteers, members, clients, and contractors.

Discord

AAvirtual utilizes Discord, a Voice-Over-IP social media platform to allow the membership to connect with one another.

Accessing

Access our Discord server by following these steps:

  1. Go to the IOC.
  2. Under "Join us on Discord", click the "Link Account" button.
  3. Follow the prompts from Discord to link your existing Discord account, or create a new one.
  4. Permissions will be set automatically by the server. Leadership is unable to assign permissions manually.

Requirements

We invite you to enjoy our community Discord server as long as you follow these guidelines:

  • Be respectful of other people, even if you have differing opinions.
  • Be concious of who can hear your conversations. Ensure they are appropriate for the audience.