Leadership Structure

Executive Team

• AAV Group Board of Directors
• Chief Executive Officer
• Chief Operations Officer
• VP, People
• VP, Technology
• President, AAvirtual

AAvirtual Operations

• President, AAvirtual
• Director, Flight
• Director, Operations
• Specialist, Communications
• Specialist, Marketing
• Specialist, Events

People

• VP, People
• Director, Membership
• Specialist, Membership
• Director, Talent Services
• Specialist, Recruitment

Technology

• VP, Technology
• Engineer, Software Development
• Engineer, Distributed Infrastructure

Rank Structure

AAvirtual assigns ranks to all pilots based upon experience (hours). While we realize that some members may have more experience than others in these areas a natural progression was developed among the ranks to ensure pilot activity. Each rank comes with various aircraft they are allowed to fly and a lower maximum landing rate. Each higher rank is inclusive of the lower ranks.

Pilot Reports

AAvirtual uses a proprietary flight reporting system for all flight reporting. This system allows for two types of pilot reports (PIREPS) to be filed. Any other form of filing cannot and will not be accepted. AAvirtual has some requirements and restrictions for each method of filing.

Pilots must use AAvirtual smartCARS program to file a flight report. SmartCARS is a free program (downloadable on our website through IOC) that communicates with AAvirtual online servers and your Flight Simulator. It captures flight information and periodic position and status updates to the “current flights” section of our website.

macOS users please check with your Region Director for your filing solution.

Manual reports will not be accepted except in these scenarios:

1. SmartCARS is not functional.
2. SmartCARS crashes during flight.
3. SmartCARS does not allow you to file a flight.
4. Malfunction with SmartCARS during a flight.
5. Prior approval by your Region Director.
6. Verifiable evidence of flight completion is provided

All PIREPs are processed using a proprietary Artificial Intelligence engine to protect the integrity of member's statistics. In addition to this, certain actions will result in an automatic denial:

1. The aircraft is stalled.
   Erratic stall indications may be approved on a case-by-case basis
2. The aircraft crashes.
3. Simulation time acceleration exceeds 1x or slew is used at any time.
   Flights must be completed in their entirety, PIREPs with artificial manipulation of time will be denied; this includes skip to top of descent features.
4. Landing rate exceeds maximum allowable rate for your rank.
5. You do not land at your filed destination airport.
6. An aircraft is used that you are not authorized to fly per your rank restrictions.
7. An aircraft is used other than that selected in IOC.
   Some aircraft substitutions may be made in IOC
8. Fueling occurs at any point after push-back.
9. An OA flight is operated without sufficent OA passes
10. The AI engine detects any fraudulent or abusive behavior.
    This may also result in suspension or revocation of your membership

The final authority as to the acceptance or denial of any PIREP rests with your Region Director. Any approved PIREP may be denied at anytime for violation of the above criterion. Denied PIREPs may be approved on a case-by-case basis.

Aircraft Swaps may be performed between similar aircraft under normal circumstances. See table for reference with swapping aircraft.
Aircraft may be swapped within the same fleet type, be cognizant when swapping aircraft as some may incur performance restrictions on some routes

Crew Bases

AAvirtual operates 10 crew bases in total. Certain bases may be restricted from transfers due to reaching their maximum member count.

Requirements

Membership with AAvirtual has the following requirements:

1. You must be at least 13 years of age.
2. You must maintain a valid email address at all times.
3. You must apply for membership using your legal first and last name.
4. You may only hold one account in your lifetime.
5. You must submit one (1) approved PIREP per rolling 60 days.
   Some programs and/or ranks remove this requirement.

Transfer Hours

New members may transfer up to 50 hours accumulated on VATSIM, IVAO, or another Virtual Airline.

Transfer hours should be submitted when completing a membership application. However, you may submit hours within thirty (30) days of acceptance of your membership.

Hours must be verifiable on a website by the member services team. A link to a publically accessible web page without requiring login must be provided. Hours that cannot be verified online will not be included.

Return to Duty

Members who have been removed due to inactivity may be eligible to return to active status automatically.

To verify your eligibility, visit: https://auth.aavirtual.net/restore

If you are not eligible for automatic reactivation, you may appeal to Member Services at: https://www.aavirtual.net/contact

Leaves

All members have the right to request a Leave of Absence should they be unable to meet the minimum flight requirements set by this policy.

Leave of absence requests shall be requested directly through the IOC at https://ioc.aavirtual.net/members/loa

The maximum duration per leave may not exceed 1 year.

Upon completion of your Leave of Absence, you will be required to meet activity requirements. Members on Leave will not be permitted to access the website or perform flights.

Base Transfers

At times, members may want to transfer their crew base.

In order to do so, following conditions must be met:

1. You must have a minimum of 90 days of active membership.
2. You cannot have transferred a crew base within the previous 90 days.
3. Your account is active and in good standing.
4. You submit a transfer request using IOC.
5. The receiving crew base's Region Director approves the transfer request.

PilotPlus⁺

Although AAV Group Inc., is a U.S. 501(c)(3) Non-Profit organization, it does not come without significant operating costs.

To aid in alleviating those costs from our Board of Directors, the PilotPlus⁺ program was developed to offer enhanced membership benefits for a small donation.

PilotPlus⁺ is offered as $4.00/month and $12.00/month plans with the following benefits:

To join PilotPlus⁺, visit your profile page in IOC.

Harassment

AAvirtual seeks to provide a fun and inclusive environment. In doing so, we have established certain behaviors that may result in disciplinary action up to and including permanent revocation of your membership.

The following conduct is strictly prohibited:

Offensive conduct on the basis of one or more of the other listed protected categories (race, religion, color, national origin, age, sexual orientation, gender identity or expression, genetic information, disability, status as a protected veteran, pregnancy or marital status, or any other unlawful basis) may constitute prohibited harassment. Under this policy, harassment is defined as unwelcome words, conduct or actions based on any protected category that are sufficiently severe, pervasive or persistent and have the purpose or effect of unreasonably interfering with a member's enjoyment of their membership, denying or limiting the ability to participate in or receive benefits, services or opportunities in the organization’s programs, or creating an intimidating, hostile or offensive working or educational environment.

Unwelcome sexual advances, repeated requests for sexual favors, or any other unwelcome or offensive conduct or communication of a sexual nature, when the conduct or communication has the effect of unreasonably interfering with a member's enjoyment of their membership or creating an intimidating, hostile, or offensive working or educational environment.

Examples of sexual harassment can also include:

AAV Group Inc. is committed to diversity and inclusion. AAV Group Inc. does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all AAV Group Inc. employees, volunteers, members, clients, and contractors.

Accessing

Access our Discord server by following these steps:

1. Go to the IOC.
2. Under "Join us on Discord", click the "Link Account" button.
3. Follow the prompts from Discord to link your existing Discord account, or create a new one.
4. Permissions will be set automatically by the server. Leadership is unable to assign permissions manually.

Requirements

We invite you to enjoy our community Discord server as long as you follow these guidelines:

• Be respectful of other people, even if you have differing opinions.
• Be concious of who can hear your conversations. Ensure they are appropriate for the audience.